Do I need to provide photos?
No - if you have photos of your work, great. If not, we source professional images that suit your trade and location. Either way, your site will look the part. For trades businesses, we often find stock photography works surprisingly well when chosen correctly.
Who writes the content?
We do. Every page is written for you - service descriptions, about section, headlines, calls to action. You don’t write a single word. We’ll ask you a few questions about your business and handle everything from there. You’ll review and approve before anything goes live.
How does payment work?
50% upfront when we start, 50% on completion - once you’re happy with the site and before it goes live. The price you’re quoted is the price you pay. No extras, no add-ons you didn’t ask for, no surprises. We invoice via bank transfer.
Do I own the website?
Yes, completely. Once the final payment is made, the site is 100% yours. We hand over all files, logins, and access. You’re never locked into anything with us - though most clients stick around for hosting and content because it’s easier.
What if I need changes after launch?
Your package includes one round of revisions before launch - you can change anything you like. After that, small text or image updates are £50 each. For ongoing changes, we offer a maintenance plan that covers everything for a flat monthly fee.
How long does it actually take?
You’ll see a live preview within 5 - 7 working days of sending us your brief. After one round of revisions, most sites are live within two weeks of first contact. The main thing that slows projects down is waiting on client feedback - the faster you reply, the faster you’re live.
Do you work across all of Scotland?
Yes - we work with businesses in every corner of Scotland. The whole process is done remotely: brief by email, preview via a live link, revisions by message. We’ve worked with clients from Dumfries to Inverness and everywhere in between.
What happens after the site goes live?
You get a 30-day aftercare period where we fix anything that needs fixing for free. After that, optional hosting at £299/year covers security, backups, and updates. We also offer monthly content packages if you want us to keep adding blog posts and social content.